HDFC Life term life insurance review
What their own claim record says, and which of their plans is worth your money.
HDFC Life settles 99.66% of claims and draws 1 complaint per 10,000 claims, fy 2024–26 (3-year average) from IRDAI disclosures. That is 2 of the 6 insurers we track in this category on settlement ratio. We review 1 of their term life insurance plan; Click2Protect Supreme Plus scores highest at 4.4/5.
- Claim settlement ratio
- 99.66%
- Complaints per 10,000 claims
- 1
- Settlement rank
- 2 of 6
- Our insurer score
- 4.55 / 5
- Book size
- ₹33,031 Cr
- Solvency ratio
- 1.86
HDFC Life term life insurance plans we rate
| Plan | Score | Cover |
|---|---|---|
| Click2Protect Supreme Plus | 4.4 / 5 | ₹25 L – no maximum limit (subject to underwriting) |
- Click2Protect Supreme Plus — If servicing quality is what keeps you up at night, this is the plan. One complaint per 10,000 claims is an extraordinary number and it reflects a claims process that mostly just works. The catch is price — you are paying a real premium over Bajaj or ICICI for that reliability. For a young buyer on a tight budget we would usually point elsewhere; for a family where the payout has to be certain, the extra cost is defensible.
What the claim record means
A settlement ratio is the share of claims an insurer paid in a year. It is the single most useful number about a company, and also the most easily misread: a high ratio on a small book says less than the same ratio on a large one, and it says nothing about how long a claim took or how hard it was to get paid. That is why we read it beside complaint volume — HDFC Life draws 1 complaint per 10,000 claims — rather than on its own.
Both figures are fy 2024–26 (3-year average) from IRDAI Annual Report, insurer public disclosures & policy wordings. See how we score plans and insurers.
Frequently asked questions
What is HDFC Life's claim settlement ratio?
99.66%, as fy 2024–26 (3-year average) from IRDAI disclosures. That ranks 2 of the 6 insurers we track in this category. HDFC Life draws 1 complaint per 10,000 claims.
Is HDFC Life good for term life insurance?
We rate 1 HDFC Life plan in this category. HDFC Life Click2Protect Supreme Plus scores highest at 4.4/5. If servicing quality is what keeps you up at night, this is the plan. One complaint per 10,000 claims is an extraordinary number and it reflects a claims process that mostly just works. The catch is price — you are paying a real premium over Bajaj or ICICI for that reliability. For a young buyer on a tight budget we would usually point elsewhere; for a family where the payout has to be certain, the extra cost is defensible.
How many complaints does HDFC Life get?
1 complaint per 10,000 claims, fy 2024–26 (3-year average) from IRDAI's public grievance disclosures. Lower is better.
Compare HDFC Life with other insurers
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Disclaimer: Figures shown here are compiled from IRDAI annual reports and public grievance disclosures, and from insurer public disclosures and policy wordings. Claim settlement ratios and complaint volumes are three-year averages for FY 2024–26. Premiums are indicative illustrations for the stated profile, not quotes — your actual premium depends on your age, health, city, habits and underwriting. Scores are Myinsurancebro's own assessment. Always read the official policy document and speak to an advisor before buying. Myinsurancebro is an IRDAI-licensed insurance advisor — we do not manufacture or underwrite any insurance product.