Niva Bupa health insurance review
What their own claim record says, and which of their plans is worth your money.
Niva Bupa settles 92.92% of claims and draws 37.13 complaints per 10,000 claims, fy 2024–26 (3-year average) from IRDAI disclosures. That is 8 of the 10 insurers we track in this category on settlement ratio. We review 1 of their health insurance plan; ReAssure 2.0 Platinum+ scores highest at 4.3/5.
- Claim settlement ratio
- 92.92%
- Complaints per 10,000 claims
- 37.13
- Settlement rank
- 8 of 10
- Our insurer score
- 4.23 / 5
- Book size
- ₹6,985.24 Cr
Niva Bupa health insurance plans we rate
| Plan | Score | Cover |
|---|---|---|
| ReAssure 2.0 Platinum+ | 4.3 / 5 | Up to ₹1 Cr |
- ReAssure 2.0 Platinum+ — On paper this is the cleverest product here. The age-lock, Booster+ and unlimited restoration together form a design nobody else has matched. The problem is the gap between design and delivery: a 92.92% settlement ratio and 37 complaints per 10,000 claims are the weakest insurer metrics of the five. We recommend it to buyers in their twenties and thirties who will hold it for a long time without claiming, because that is exactly the scenario the age-lock and Booster+ are built for. If you expect to claim early or often, take HDFC ERGO instead.
What the claim record means
A settlement ratio is the share of claims an insurer paid in a year. It is the single most useful number about a company, and also the most easily misread: a high ratio on a small book says less than the same ratio on a large one, and it says nothing about how long a claim took or how hard it was to get paid. That is why we read it beside complaint volume — Niva Bupa draws 37.13 complaints per 10,000 claims — rather than on its own.
Both figures are fy 2024–26 (3-year average) from IRDAI Annual Report, insurer public disclosures & policy wordings. See how we score plans and insurers.
Frequently asked questions
What is Niva Bupa's claim settlement ratio?
92.92%, as fy 2024–26 (3-year average) from IRDAI disclosures. That ranks 8 of the 10 insurers we track in this category. Niva Bupa draws 37.13 complaints per 10,000 claims.
Is Niva Bupa good for health insurance?
We rate 1 Niva Bupa plan in this category. Niva Bupa ReAssure 2.0 Platinum+ scores highest at 4.3/5. On paper this is the cleverest product here. The age-lock, Booster+ and unlimited restoration together form a design nobody else has matched. The problem is the gap between design and delivery: a 92.92% settlement ratio and 37 complaints per 10,000 claims are the weakest insurer metrics of the five. We recommend it to buyers in their twenties and thirties who will hold it for a long time without claiming, because that is exactly the scenario the age-lock and Booster+ are built for. If you expect to claim early or often, take HDFC ERGO instead.
How many complaints does Niva Bupa get?
37.13 complaints per 10,000 claims, fy 2024–26 (3-year average) from IRDAI's public grievance disclosures. Lower is better.
Compare Niva Bupa with other insurers
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Disclaimer: Figures shown here are compiled from IRDAI annual reports and public grievance disclosures, and from insurer public disclosures and policy wordings. Claim settlement ratios and complaint volumes are three-year averages for FY 2024–26. Premiums are indicative illustrations for the stated profile, not quotes — your actual premium depends on your age, health, city, habits and underwriting. Scores are Myinsurancebro's own assessment. Always read the official policy document and speak to an advisor before buying. Myinsurancebro is an IRDAI-licensed insurance advisor — we do not manufacture or underwrite any insurance product.